Enhancing the patient experience is about focusing on healthcare through the eyes of others. We request your partnership and invite you to join our new Patient and Family Advisory Council (PFAC). This important council can improve the experience of those seeking care at Colorado Plains Medical Center and is a collaboration between clinicians, hospital staff, and family on policy and program decisions.
The rewards of participating on the PFAC will be many — from meeting new friends to hearing the voice of others — and making an impact on the care of the patients. It's your opportunity to make a difference. Request an application today or print the application from this page and drop it off at the hospital's entrance desk.
What does being on the Advisory Council mean?
The PFAC will be comprised of patients and family members, Colorado Plains Medical Center leadership, and hospital staff. Together we can plan and develop truly responsive services.
What are the goals of the Patient and Family Advisory Council?
- Improve the flow of information and sharing of knowledge between patients, families, and the CPMC healthcare team
- Empower patients, families, and staff through continuous education
- Identify and address patient and family needs in all aspects (body, mind, spirit)
- Enhance ongoing collaboration and cooperation among clinicians, patients, and families for the benefit of the patient's healthcare team (primary care doctor, consultants, specialists)
- Protect the patient's dignity and assure safety
- Assure the best possible medical and emotional outcome for the patient and his or her family members
- Participate in the development and planning of patient and family satisfaction initiatives, new facilities, and facility renovation
We are looking for patients and family members willing to make a commitment to:
- Meet monthly with leadership, physicians, and staff
- Work as a team
- Share experiences
- Provide honest feedback
- Respect the perspective of others
- Meet with other patients and families
- Work on program development projects and other projects outside the monthly meeting
- Educate the leadership and staff
- Work to enhance the patient and family experience
What will be the time commitment?
- Participation in monthly meetings (approximately two hours each month)
- Attendance at PFAC orientation programs
- An opportunity to engage in additional work outside the meetings for program development and to meet with patients and families about their experiences
How to Contact Us
If you are interested in sharing your insights and experiences in ways that others can learn from them, we want to have you on our team! To learn more about becoming a member of the Patient and Family Advisory Council, contact:
An application is available through the quality department or at our entrance desk. You may also print the application form by clicking here.